Security concerns are slowing down enterprise adoption of Microsoft 365 Copilot. Many organizations rushed into Microsoft 365 during the pandemic, leaving behind duplicated sites, overshared files, and stale content. Copilot follows existing permissions, so when governance is weak, the risks of data leakage and misinformation only grow. It’s no surprise that most businesses are limiting Copilot access to small groups of trusted users.

To scale Copilot effectively, governance has to catch up. That means tightening access, rethinking training, and treating information management as a strategic priority rather than an afterthought. In this video, Gartner explores why poor governance undermines AI tools like Copilot—and how a smarter approach to Microsoft 365 can reduce risk while unlocking the full value of enterprise AI.